Virginia Highway Safety Office

Virginia's Department of Motor Vehicles (DMV) serves a customer base of approximately 5.6 million licensed drivers and ID card holders and 7 million registered vehicle owners. DMV has more daily face-to-face contact with Virginia's citizens than any other state agency. DMV also serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments and non-profit organizations.

Through our headquarters in Richmond, DMV operates 74 customer service centers, two call centers, 13 weigh stations and 56 DMV Selects. DMV also provides service by Internet, automated telephone and mail.

DMV's responsibilities include vehicle titling and registration, driver licensing and maintenance of driver and vehicle records. The agency also collects Virginia's fuel tax and car rental tax, monitors the state's trucking industry and serves as Virginia's Highway Safety Office.

Our mission is to promote security, safety and service through the administration of motor vehicle and tax-related laws.

DMV's goals to accomplish this mission are to ensure that credentials are issued in an accurate, secure and efficient manner. DMV also provides customers the information they need to access DMV services and comply with state laws and regulations.

In addition, the agency effectively enforces motoring and transportation-related tax laws, and efficiently collects and distributes transportation-related revenues.

DMV's other goals include improving the safety of Virginia's highway system, and accurately collecting and managing transportation data.

The agency also provides a convenient portal for citizens to access other state agency services.